You can track your shipment using the tracking number provided in your confirmation email.
Simply enter your tracking number in the tracking form on our website and click Track to see the latest status.

Your tracking number is sent via:

• Confirmation email

• SMS notification (if applicable)

• Printed receipt (for in-person shipments)

If you can’t find it, please contact our support team.

Delivery times depend on:

• Origin and destination

• Shipping method (standard, express, freight)

• Customs clearance (for international shipments)

Estimated delivery time is usually provided at booking

• Pending – Shipment is registered but not yet picked up

• In Transit – Shipment is on the way

• Out for Delivery – Courier is delivering today

• Delivered – Shipment successfully delivered

• On Hold – Temporary delay (documentation, customs, etc.)

Yes, address changes may be possible before the shipment is out for delivery.
Please contact customer service immediately to request modifications.